It was very smooth, i was asked about very basic things like interpersonal skills, soft skills in dealing with vulnerable customers and eventually i got accepted as initial acceptance and I'll start to work as agent by the end of the month as maximum and by the 15th of the month as minimum.
I applied online. I interviewed at Concentrix (Lexington-Fayette, KY) in Jun 2022
Interview
Completed CASI assessment, typing test and internet scan. Was emailed an invitation to attend a offer session. Went over the position in detail and I accepted the position. Completed onboarding paperwork.
I applied online. I interviewed at Concentrix (Berlin) in Apr 2021
Interview
It was phone call process and regarding experience and education. Moreover, they asked about current status of mine. Hiring manager was asking questions a lot and my replies seem to impress.
Interview questions [1]
Question 1
What is your mother tongue language and other languages you speak