I applied online. The process took 1+ week. I interviewed at Concentrix (Melbourne) in Jul 2022
Interview
The first step is a telephone interview. The second step is an assessment. Third step is a role play interview. All these steps are fairly easy. Turnaround time was quick as well. The recruitment team is quite responsive as well.
Screening process was quick. Final interview includes a few mock calls and out of the box questions to test your ability to think on your feet. They are quite strict with your abilities. Best of luck to everyone.
Interview questions [1]
Question 1
Scenario where you encounter a problem in your life and how you resolve it.
It was well-organized. They conduct initial interview together with the mock call. They will provide the copy of what you should study. For a first timer, it was very helpful and they're approachable.