Concentrix Customer Service CSR interview questions

There are two process, first is the computer personality test second is the telephonic interview. The first round is to check overall personallity, the HR round is to check how fluent you are in English, how efficiently you can deal with customers. A person who wants to join Concentrix must be very good in communication.

Very quick first phone interview, the guy first explained the job position, salary, working hours, etc. He asked me a few questions and booked me for another interview with the client