Concentrix Customer Service Representative CSR interview questions

1.Multiple Tests (Basic Computer, Grammar, Vocabulary, Listening and Accent skills etc) 2. HR round with basic interview questions. ( Why apply to this role; What are your views on customer service; are you flexible with work schedules; etc) 3. Background and criminal check

Very open and straight forward. Standard interview questions, a typing test, and an example of a call to understand finding areas in the call information system. I don't recall her name but the woman interviewing me was very nice and welcoming, very easy to talk to which helps when your someone who gets nervous during interviews.