I applied online. I interviewed at Concentrix (San José, ) in Oct 2024
Interview
The interview process at Concentrix has become more involved, including not just language proficiency, but also other skills required for the role including technical knowledge, soft skills, cultural fit, typing skills, and more.
These are tailored for each account giving each succesful applicant an optimal fit.
Interview questions [1]
Question 1
How would you approach the cross-selling of products from our line of business?
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.
It was a very easy process with some tests for Typing speeds and internet availability. It was then followed by an AI interview process where we would video our responses.