Concentrix Customer Service Representative Customer Service Representative interview questions

1) Initial(your background) _2) Commhnucation ( language, grammar, speaking, pronunciation, listening and vocab skills)_3) Situational(billing, unupdated info to colleagues, repeated transfer of call(irate customer), no longer used item, product, handling stress, etc.)_4) Final(phone process)_ 5) JO Thank God! GOD IS SO GREAAAAAT indeeeeeeeed!

One day but too long to call and reply to the inquiries of the applicant, the hr call is not schedule, and they will call on what time they want. they will now advice you to be prepared. But overall the interview process is ok