I had several calls always with the same person.
The second was about specific position knowledge questions.
Third call was a role play simulating a call with a customer .
I applied online. The process took 3 days. I interviewed at Concentrix (Gurgaon, Haryana)
Interview
Screening than amcat test after clearing the amcst test you have to clear the versant test and after clearing the test you have to give ops round and clear the ops round
I applied through a recruiter. I interviewed at Concentrix (London, ON) in Oct 2022
Interview
The interview process was smooth. They gave you a few assessments to complete. These assessments test your communication, customer service, problem-solving, typing and working under pressure skills. The interview also includes a based assessment where you are asked behavioural questions.
Interview questions [1]
Question 1
Tell us about a time when you had to work under pressure how you handled it and what was the result.