I applied online. The process took 1 day. I interviewed at Concentrix (Belfast, Nordirland) in Feb 2015
Interview
Very simple interview process. A questionnaire was filled out. They had an in person interview, followed by a phone testing. To see the sound of your phone voice. As long as you can talk clearly, and explain your goals, you should be fine.
I applied through a staffing agency. The process took 3 days. I interviewed at Concentrix (Mumbai) in May 2015
Interview
First there is a normal HR round, where in the HR will just ask you about your self, personal questions, question about your education and job experience.
Second round is a quality round, where in the quality manger will ask you some questions to check your English, grammar and your accent.
Third round will be operations round, where in the operation manager will test your stability.
I applied online. The process took 4 weeks. I interviewed at Concentrix (Albuquerque, NM) in Jun 2015
Interview
In a word, horrible. Multiple emails duplicated, multiple rejections emails followed by emails asking for an interview, multiple phone interviews, multiple assessments taken. The company 'changed' their interview process in the middle of my interviews apparently, so I had to begin all over again. All told, it was a month of just applying for this one position at the company.