I applied online. The process took 4 days. I interviewed at Concentrix (Kolkata) in Nov 2024
Interview
1st round -Essay writing
2nd- Versant test
3rd- HR round
Essay round is easy. Topic could be on general topics or opinion based topics. There are few parts of versant test, that is available on YouTube. HR round was standard. Firstly Interview will ask basic questions according to cv and then few questions about the job role and about this company. However depends on the HR
Interview questions [1]
Question 1
Why do you want to join?
What is customer service?
Do you know anything about our company?
What's your hobby?
I applied online. The process took 3 days. I interviewed at Concentrix (San Francisco, Heredia) in Aug 2024
Interview
It was very easy along the way and the HR person was really helpful during the interview and hiring process.
I felt a little bit nervous at the beginning of the interview but the interviewer had a calm attitude and that helped to calm myself down to in order to pass the interview successfully.
The process is quite lengthy and hard. There are many assessments and tests all of them are like simple but they do not assess your skills, its just like repeat long sentence that you just heard.