I interviewed at Concentrix (Thành phố Hồ Chí Minh)
Interview
First round will be an English test (4 skills) + you will be asked to write an email with various topic, mostly related to the project, to respond to a complaint from customer, in general.
Interview questions [1]
Question 1
Be able to work at night shift for 3 months (as the shift will rotate every 2 months), automatically deny who does not meet this requirement.
I applied in-person. I interviewed at Concentrix (Fortaleza, )
Interview
Na época o processo seletivo foi bem rápido e a resposta eles dão no mesmo dia. Teve uma primeira fase com teste de digitação e era eliminatória e depois teve a entrevista com gestores.
Phone call interview around basic behavioural, customer support experience questions. Some questions related to having isolated work desk, internet, literacy. Writing/typing test. logical and english language grammar test. speaking test. test on listening. once all cleared offer was given verbally and then on email. Collect the system from their location
Interview questions [1]
Question 1
Basic behavioural and customer support experience related question