Concentrix Customer Service Representative (CSR) interview questions

Telephone interview which contained about 10 simple questions about technology which you either know or don't. Pretty easy process I felt I could have prepared as far as nervousness but so far I answered each question based off of my previous experience with technology working for Verizon Wireless. Basic skills for this particular position I would advise that you have prior experience of knowledge of the up to date and upcoming technology, trouble shooting and or devices such as routers, jet packs etc.

I was a bit nervous during the interview however the interviewer was very nice which helped me to calm my self down. Once you passed the initial interview, you will be given a test paper which you need to answer and of course pass in order to proceed. (English,math, grammar,etc). When i passed the test they told me to go to the clinic nd had my medical examination. And lastly the final interview. After that they they would tell you one by one if u passed or not. Though overall the experience was great and challenging.