I applied in-person. The process took 1 day. I interviewed at Concentrix (Richmond, VA) in Jan 2018
Interview
There was none, they had a job fair with on the spot interviews, they did a drug test swab and if you past it you were hired and asked to start next week.
I applied online. The process took 4 weeks. I interviewed at Concentrix
Interview
Phone interview followed by in person interview and typing test. In person interview was incredibly easy and the recruiting team was friendly. This company will hire anyone though, so they make it super easy for a reason.
Interview questions [1]
Question 1
What do you think is difficult about working at a call center?