I applied through other source. The process took 3 days. I interviewed at Concentrix (Vijayawāda) in Apr 2017
Interview
It was an off campus drive and we firstly had our self introduction to the panel and later we had a group discussion for about 20 minutes. The panel mainly focused on our communication skills I.e; how good we are able to present our ideas. That's it
I applied through a recruiter. The process took 1+ week. I interviewed at Concentrix (New York, NY) in Feb 2018
Interview
You have to take assessments, typing tests, voice pre interview and final phone interview. Final phone interview was fairly easy asjed a tew questions, role played and looked up items on computer. Whole process takes about 10 days. Super excited about starting.
Interview questions [1]
Question 1
Name a time when you were confronted by an angry customer. How did you handle it and what was the outcome?
I applied online. I interviewed at Concentrix (New York, NY) in Feb 2018
Interview
Everything was mostly online, and some of the questions were repetitive. Sometimes it would trip you off. And you had to write a lot during the questionnaire. It took about an hour to complete.
Interview questions [1]
Question 1
Give an example of when you had a angry customer in front of you, and how did handle it?