Here are the 3 rounds:- 1-Speaking Assessment(They will only need to check communications skills) 2- Written Assessment(related to roles questions) 3-Operational Rounds(Talking about roles and responsibilities) 4- Hr Round(This is the final round) Lastly it's just a quick Assessment.
I applied online. The process took 3 weeks. I interviewed at Concentrix (Memphis, TN) in Dec 2022
Interview
Went well, very easy interview. It’s virtual interview, and you are able to record yourself. The interview has 15 questions. 5 yes and No questions, and the rest are questions you have to record answering to.
I applied in-person. I interviewed at Concentrix (Quezon City, National Capital Region) in Aug 2023
Interview
Concentrix have 3 interviews: Screening - It is just a confirmation and they will also ask what is your idea about customer service. Initial Interview/ Behavioral Interview: Basic questions such as Tell me something about yourself, Your idea about customer service etc. Final: More on situational questions
Interview questions [1]
Question 1
Most common problem on computer and how will you going to resolve it.