I applied in-person. I interviewed at Conduent (San Antonio, TX) in Mar 2017
Interview
Short all in one day. Showed up, applied, took two tests, filled out a bunch of paperwork, interviewed and after a few hours, I left the building with a job which was nice.
I applied through other source. The process took 1 day. I interviewed at Conduent (Houston, TX) in Mar 2017
Interview
Strange process. You walk into a waiting room to fill in a very basic, one page initial questionnaire which informs you that you MUST have absolute availability 7 days per week from about 6am to 11pm, which leaves no room for a part-time job. The questionnaire tells you that no accommodations will be made. You also have to physically come here and pay $4-$6 dollars in parking to be informed that you are only paid $10 an hour during training, and then a whopping $10.50 per hour after completing training. Sweatshop wages.
Interview questions [1]
Question 1
Can you commit to being available seven days a week from 6am to 11pm, without any accommodations made, to work any shifts given?
I applied online. The process took 3 weeks. I interviewed at Conduent in Feb 2017
Interview
Fun. Personable. Informative. The interview process was very detailed and didn't feel like an interview. It was more conversational and relaxed. The interviewer explained the roles and responsibilities in detail, explained the pay, we talked about the equipment and the types of calls. I asked about opportunities for advancement and the opportunities are there. Overall, the interview process was thorough and detailed.
Interview questions [1]
Question 1
Give an example of a time where you went above and beyond for a customer to exceed their expectations?