This was probably one of the worst interview experiences I've had. I had read some of the reviews on Glassdoor and was already sceptical about the company, but the interview only confirmed this.
First was an initial screening with the talent management team. The person who I had scheduled the call cancelled less than 2 hours before it was supposed to happen, to which I replied immediately with alternative times. After taking some hours to get back to me, we managed to re-schedule the interview for the following week. Once the interview happened the person joined the call 10 minutes late, asked me a few very general questions and then cut the call short without giving me time to ask any questions about the role or the company. We did schedule the next interview with the hiring manager on the call, which I appreciated, but I got the feeling the recruiter didn't really care at all about how good candidate I was and only wanted to put me forward to reach targets.
The call with the hiring manager was better, she was on time and seemed very nice. Asked me some generic questions and gave me a lot of time to ask questions too. Our discussion confirmed the concerns I already had regarding the role and the company. For example, she made it clear that I'd need to available to answer messages all day long and to work extra hours frequently. I think she understood from the questions I asked that this was definitely not the right place for me.
Also, the salary seemed to be incredibly low for the workload they expected for the role and the targets they had. I left the interview wondering how can anyone manage the responsibilities she had mentioned, as it seemed like it would be enough work for 2 or 3 people.
Hey everyone,
I've applied to various roles in Customer Success, Customer Onboarding, and other customer-related positions multiple times. I've always ensured to provide a salary range that aligns with industry standards on Glassdoor and tailored my CV accordingly to match the requirements of each role. However, I'm struggling to secure even a first interview at Deel. Their reapplication regulations are quite stringent, restricting applicants from applying to multiple roles within the same time frame. Despite attempting to secure a referral, most of my contacts at Deel haven't responded to my messages. Moreover, I rarely receive any communication from them regarding the status of my application. Overall, the process feels very unfriendly and disheartening.
I applied through an employee referral. The process took 2 weeks. I interviewed at Deel in Jan 2024
Interview
- 1 RH interview - to check my skills, availability to be region they were hiring, language level
- 1 Director Interview - we discussed my previous experiences and goals. He asked me about how well I could work in fast-paced companies and set boundaries with customers. We also discussed that my ex-colleagues are working at Deel and what both companies had in common.
- 1 Peer interview - I could ask questions and she told me how fast and busy the routine was.
Interview questions [1]
Question 1
tell me about your career
what do I deal with customers that have high expectations?