I was first contacted via LinkedIn by a recruiter asking if I was interested in the position. Then I got passed on the HR managing this position. There were 3 interviews: 1) with the customer onboarding team, for which I had to prepare two home tasks (email scenario and escalation scenario) - 45 mins. 2) with a Senior Director - 15mins, 3) Elevate team to see if our values were aligned. For this last interview I was given in advance some questions to prepare, but during the interview different questions were asked. I was a little dissappointed by this, but nothing that can't be handled in a standard interview process. Overall, it took around a month to complete the full process, and it was time-consuming as it required a lot of preparation for each interview.