The process took 4 days. I interviewed at Enterprise Mobility in Jun 2012
Interview
I feel I am very qualified to perform this job. I have a business degree along with 8 years of customer service experience. I did follow up with the interviewer after I was sent a standard thank you for interviewing but we have decided to pursue other candidates. She stated to be fair and consistent with all candidates she could not elaborate as to why I was not chosen. I am not sure what she meant by this but I feel this company has missed out on a great employee. I am currently taking a Human Resource Management course at my local college and if I could give some advice it would be to study behavioral based questions and practice phone interviewing. I feel to stay in compliance with EOE laws you should at least give an explanation as to why a candidate was not chosen so it does not lead to confusion as to why a qualified person was not hired. I feel the interviewer was professional as far as the interview but when someone does a follow up with you maybe more of an explanation would cure their curiosity and make them realize it was not age or race related. Thanks
Interview questions [2]
Question 1
Give an example of a recent time you fixed your computer.
The process took 2 weeks. I interviewed at Enterprise Mobility (Farmington Hills, MI) in May 2012
Interview
Applied On-line, received a call from a recruiter for a phone interview. Went in and had a one on one interview with the recruiter. Then was called to come into the branch for a shadow, which is really just a group/panel interview. They just read their generic questions of a sheet paper barely showing interest. Was informed via email that I didn't get the job with no reasoning other than they had multiple candidates.
Interview questions [2]
Question 1
Situation when you had to deal with upset customer?
I applied through an employee referral. The process took 1 week. I interviewed at Enterprise Mobility (Baton Rouge, LA) in Apr 2011
Interview
I was contacted within the first 48 hours since I was an employee referral. I has 3 1 on 1 interviews:first with H.R., next with the area manager and then with the Group Rental Manager. I was offered a job after my last interview with the GRM
Interview questions [2]
Question 1
Tell me a time when you dealt with an unsatisfied customer