HSBC Customer Service Representative (CSR) interview questions

submit online applicatin and it asked me to schedule an interview online in about 1 day. After phone interview for about 15 min. She said that she would pass the info to the branch manger who might bet back to me within one week. Or I would receive an e-mail about the rejection.

short q&a w indiv mgrs followed by a side-by-side w a working representative, additional inquiries abt confidence w the tasks, and a script reading. I received a call the same day, but i don't know if that's standard. following "due process," 3 wk training, then 3 wk ojt.