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Intact Customer Service Representative interview questions

Updated Mar 9, 2026

based on 35 ratings

Difficulty

Average

Experience

Mostly positive

How others got an interview

87%
Applied online
Applied online
13%
Employee Referral
Employee Referral

Interview search

35 interviews

Customer Service Representative Interview

Dec 8, 2024

Anonymous Interview Candidate

No offer

Positive experience

Average interview

Application

I applied online. I interviewed at Intact (Mississauga, ON) in Dec 2024

Interview

The interview process was video-based, where I answered some pre-recorded questions. Everything was seamless, I enjoyed the video interview process. There were few warm-up questions as well which helped me to prepare myself even more better.

Interview questions [1]

Question 1

Tell us something about yourself.

Answer question

Customer Service Representative Interview

Sep 7, 2024

Anonymous employee

Accepted offer

Positive experience

Average interview

Application

I interviewed at Intact (Calgary, AB)

Interview

it was an interesting interview. Video questions where I had to answer questions like I was with real people and written questions as well. It was pretty interesting and overwhelming.

Interview questions [1]

Question 1

Basic questions about customer service

Answer question

Customer Service Representative Interview

Jun 11, 2024

Anonymous Interview Candidate

No offer

Neutral experience

Average interview

Application

I applied online. The process took 2 weeks. I interviewed at Intact (Toronto, ON) in May 2024

Interview

Completed application online and within a matter of a few days, I was then emailed a about requesting me to complete an online video interview. It was a combination of pre-recorded video questions and written responses.

Interview questions [1]

Question 1

Tell me about how the companies values align with what you're looking for?

Answer question

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Intact Customer Service Representative interview questions

Average

Mostly positive

How others got an interview

Interview search

Customer Service Representative Interview

Customer Service Representative Interview

Customer Service Representative Interview

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Customer Service Representative Interview

Customer Service Representative Interview

Customer Service Representative Interview

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