I applied online. The process took 4 weeks. I interviewed at Lightspeed (London, England) in Feb 2025
Interview
Poor process from the outset, the talent team missed multiple screening calls and I had to chase for action. The call when it took place was difficult to follow and disjointed. Following the interview with the hiring manager I was ghosted by the talent team - feedback has been directly provided and based on this experience I wouldn't consider Lightspeed in the future or recommend them.
Interview questions [1]
Question 1
Asked about salary expectations and were avoidant when I asked for clarity on banding, clearly trying to lowball candidates.
Hi There,
Thank you for leaving a review.
We're deeply sorry for the frustration and inconvenience you experienced during the interview process. This falls short of our standards, and we understand the importance of clear communication. Your feedback is valuable and we'll take this in to improve our procedures to ensure this doesn't happen again.
- The Lightspeed Talent Acquisition Team
The recruiter didn't show up to the initial interview twice and called 15 minutes late on the third try. Was friendly in the call but didn't acknowledge previous missed meetings.
Interview questions [1]
Question 1
How do you measure success?
Which KPIs would you track?
Hi there,
First off, thank you for taking the time to share your feedback. It helps us do improve our process. This is not the type of experience we strive to provide to our candidates who participate in our hiring process and we sincerely apologize. To enable us to look into this and learn from it, would you be open reaching out to our confidential mailbox people@lightspeedhq.com? Thanks again for your review!
I applied through a recruiter. I interviewed at Lightspeed (Montreal, QC) in Mar 2022
Interview
The overall interview process was professional and respectful . the HR team provided great follow-up and provided feedback. Very few place do this. The HR recruiting team represents the company culture, this team did it well.