I applied online. The process took 3 weeks. I interviewed at Lloyds Banking Group (Aberdeen, Schottland) in Dec 2020
Interview
Focus on role fit, culture fit, and motivational fit. Mainly behavioral questions on compliance, customer service, teamwork, and problem-solving.
Advice: Research the organization and provide specific answers showing the impacts of your personal actions in each situation
I applied through an employee referral. I interviewed at Lloyds Banking Group in Mar 2019
Interview
General background knowledge tested and questions asked regarding past experience and what makes this role suited to myself and what distinguishes me.
Also my educational background was asked about and what led me to work in this sector.
Video interview with two interviewers who asked around four competency questions around customer service based skills and some general questions about experience and personal interests, interviewers were both friendly and experience was positive.