Lowe's Home Improvement Customer Service Associate I interview questions

They ask questions like.. What would you do if a customer is screaming and cursing at you??? And what does customer servicxe mean to you? and of course the most famous interview question of them all........ Why should we hire you

When interviewing at Lowes, I suggest you ask how you should come dress for the interview. I felt I was over dress compared to everyone else who were wearing basically jeans and a shirt. I went through two interviews on the same day. One by the Hr manager and the second by the store manager. Both interviews were behavioral based interiews. I thought the interview was going to be just a traditional structural interview. I would also suggest when you go to any interview to ask what type of interview your going to. In my case, I did not ask and was not preprared as I wanted to be. Under pressure in the interview, I just could not come up with some good examples. I was sort of suprised they were asking behavioral based questions for such a low skill job. I felt, I did ok in the first interview, except for one question that went along the lines of : Have you ever made a mistake at work and what did you do? Well, I genarally said: I made a mistake once and learned never to to it again. However, I got the feeling the interviewer did not like my answer when she frowned. I think that these behavioral based interview questions are bias because I already know that I can do the job. If you answer the questions honestly and show that you are human and make mistakes, you don't get the job. I concluded, then that the way the interviewer wants the questions answered, the job then goes to the best liar.