I applied online. The process took 3 days. I interviewed at Marks & Spencer (Marble Arch, England) in May 2019
Interview
- Applied Online
- Passed Online Assessment
- Booked a date for face-to-face interview
- The interviewers were really nice and made you feel comfortable , making it easy to answer questions
- Passed Interview, the same day offered job and I accepted
Interview questions [1]
Question 1
What is your understanding of the word customer service?
I applied online. The process took 2 days. I interviewed at Marks & Spencer (Leatherhead, England) in Oct 2018
Interview
- it was short and brief
- she only asked me when i was back from uni and then it was straight into role play
- fairly straightforward and you're given time to prepare
- make sure you look at the deals they have presented you with and try to sell the customer more than what they came in for
Interview questions [1]
Question 1
my roleplay was about butternut squash that was out of stock and what should they do about it, especially as there friend was a vegetarian
Relatively easy and straightforward with easy questions.
Just come prepared to talk about customer service and how you would handle customers.
Offer given within a few days and accepted.
Fine company to work for if you're looking for something temporary.