I interviewed at Marks & Spencer (Epsom, England) in Feb 2026
Interview
The interview was not stressful at all. I was asked questions about why I wanted to work for M&S and what experience I have in life which shows certain attributes like teamwork etc.
This particular role was for an early morning shift, and due to me being a university student and not having a car, I was not given an offer.
Interview questions [1]
Question 1
Why did you choose M&S?
Imagine you are in a scenario where you are very busy doing orders in which your manager told you to finish in the next hour, and a customer comes up to you for help, what would you do?
I applied online. I interviewed at Marks & Spencer (Weybridge, England) in Mar 2026
Interview
Straight forward interview. Did an online assessment and then got invited for a in person interview a few days later. The questions in the interview were your typical situational and behavioural questions.
Interview questions [1]
Question 1
Tell me about a time you delivered excellent customer service
Face to face interview with manager, asks about 6 or 7 questions from booklet relating to customer service and previous employment or flexibility. Most of these are very basic "tell me about a time" questions, and they dont have to be job related
Interview questions [1]
Question 1
Tell us about a time where you provided excellent customer service