The process took 1 day. I interviewed at Marks & Spencer (Manchester, England) in Sep 2009
Interview
Applied online, completed a quiz to see if I was a good fit for M&S which I passed. Was then offered an interview at the local job centre the following week. Went along and was told that I was to take part in a role-play of a store interaction. My situation was supporting a colleague who had been assigned as my 'buddy' and was under-performing, with one interviewer playing the colleague and the other assessing my performance, was given 5 minutes to prepare and take notes after being supplied with an overview of the situation and information about M&S protocol. Was then asked to assess my own performance and fill in an application form whilst they discussed my performance. Was taken into the interview room where we discussed how I performed in the role-play, I was marked out of 5 in a few categories and was told that I had gained a 5 in each category and that they would like to make me a job offer. Unfortunately they didn't have any suitable positions for me at that time due to my availability but was given the choice to take a job position in store with my standing offer in the 6 months following the interview.
I applied online. The process took 1 day. I interviewed at Marks & Spencer in Dec 2009
Interview
The interview consisted of a one on one meeting then a sinareo process in which you were give options and provide the best siluation to the problem/situation. You are given examples, various ones to choose from you choose the best for each situation (usually only one sinareo is given) then you are asked to example that example and why you think that fits best. The rest is a basic interview.
Interview questions [1]
Question 1
How would you deal with a pushy/aggresive customer?
I applied online. The process took 2 days. I interviewed at Marks & Spencer (London Borough of Hackney, England) in Oct 2009
Interview
applied online, answered some questons (multiple choice), then an interview that was based on a role play. I was early for the interview and was a bit nervous at acting a part. the interview process was easy but I found it odd that i wasn't asked anything about myself or my abilities.
6
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