Marks & Spencer interview questions

was told in the interview a got the job, then a whole month later not started, they haven't sent me any updates online says under consideration tried to email, there's no email, tried to phone couldn't get through and contract was ment to end in december so yeah not good

20 min interview. Asked if you ever had customer service experience and made emphasis throughout the interview on customer service. Asked about the values and what you know about M&S.