I applied online. The process took 2 weeks. I interviewed at Marks & Spencer in Sep 2025
Interview
Interviewer was very easy to talk to has a comfortable atmosphere.
There was a paper structure that she followed.
Had a scenario question at the end but also asked standard interview questions such as suitability for the role.
Interview questions [1]
Question 1
How have you shown excellent customer service in the past
I applied online. The process took 4 weeks. I interviewed at Marks & Spencer (London, England) in Aug 2025
Interview
Challenging questions - competency based questions without any steer from the in-house recruitment team prior to the interview taking place. Strong focus on programme management and reporting to board members
I applied online. The process took 1 week. I interviewed at Marks & Spencer (Chester, England) in Sep 2025
Interview
I applied online and completed a right to work check online and then got called in to do an interview a few days later. They were very rude to me, made me wait 20 minutes and threatened to turn me away because I didn't bring my ID (I already completed my RTW check). The manager then made sarcastic comments and tried to gaslight me into saying that I missed that they told me to bring my ID, despite me telling them I didn't and even offered to show them my emails. Overall it was very unprofessional and felt very hostile,
Interview questions [2]
Question 1
If acustomer asked for assistance in picking clothes and gave you a set budget, what would you suggest and why?