I applied online. The process took 2 weeks. I interviewed at Marks & Spencer (Bristol, England) in Nov 2025
Interview
It was very straightforward and directed towards day-to-day repsonsibilities of M&S Customer Assistant which can be found in each job description. Make sure you know values of M&S. Be proactive during the interview.
Very easy, some experience questions and situational judgement questions. The managers are all really nice, welcoming and friendly. All you need to be confident. polite and prepare for some situational judgement questions.
I applied in-person. The process took 1 day. I interviewed at Marks & Spencer (Cumbernauld, Schottland) in May 2026
Interview
The interview itself was very awkward, with no formal start to it from the person that I spoke to. I went into the store and asked the only person who didn't look busy, that person ended up being my interviewer however he didn't tell me that until we sat down in an office and the interview started. It really confused me which I think affected my performance
Interview questions [1]
Question 1
Previous relevant experience that would be beneficial