Procter & Gamble Customer Service Representative interview questions

Online interview with two interviewers, overall was an hour long and asked very in-depth behavioral questions. Even when I was done talking they looked like they wanted more. The two interviewers took turns asking the questions. Make sure you know your resume really well. Mostly behavioral questions.

After applying online, I received an email a few hours later to do an online assessment. There's a 30 day window to complete the assessment. I completed it a week later and have yet to hear back from them (it's been 3 weeks). I checked my application status on the careers website and it still says active. I understand that I shouldn't worry because it may take P&G up to 30 days to hear back. However, it is quite unusual since they changed the job title to 'immediate need' and I have no idea who to contact regarding my application that isn't Olivia (AI hiring assistant on P&G's career page).