ServiceTitan Customer Sucess Manager interview questions

The interview process was extensive. 3 separate interviews ranging in time and detail. Overall, the recruiter did a great job of keeping me informed during the process, and made it flow very easily.

Applied for program facilitator role initially, recruiter scheduled initial call where he provided me with CS role he thought I’d be a better fit in. I replied back a day later that I wanted to pursue it, but then received no reply for almost 2-3 weeks. That was unfortunate and a bit frustrating, but once he made contact with me again (apparently there were some issues within the team?) the process went very quickly, 3-4 interviews in a span of 15-17 days. Phone call with manager (30 mins), 2.5 hour video call with 3 managers and a PowerPoint presentation to a panel of 4 team members and managers, then a video call with the strategic director. Everyone was very nice and the process was incredibly smooth once the ball got rolling. Best experience I had during my job search.