I applied through an employee referral. I interviewed at SupportYourApp (Belgrade) in Oct 2023
Interview
Interview is in three stages:
1. Recording video and answering questions
2 Test on English knowledge
3 Talk with HR abou your prior experiences and rolplay on customer support
The interviews are easy bu the whole proces can take a few weeks
The Interview process was a video recording. You read the questions and start recording your answer, 12 questions in 40 minutes . Topics to be discussed during the meeting: your availability, previous experience, cooperation, 2nd language
I applied through an employee referral. The process took 1 week. I interviewed at SupportYourApp (Ukrainian Village, NJ) in Feb 2025
Interview
Applying to SupportYourApp was a seamless and professional experience from start to finish. The interview process was well-structured, with clear communication and timely updates. The team was welcoming and made me feel comfortable throughout, ensuring a positive and engaging interaction. I appreciated the transparency at every stage, as well as the opportunity to showcase my skills. The overall experience left a great impression, and I would gladly consider future opportunities with SupportYourApp.
Interview questions [1]
Question 1
did you have any previous experience as customer support?