I applied online. I interviewed at SupportYourApp (Kiew, ) in Jun 2024
Interview
Pre-screen was conducted online in their system. Was very inconvenient as there was no live session with a recruiter. I had difficult several times recording the videos as they were timed. Overall it was an uncomfortable experience.
I applied through other source. I interviewed at SupportYourApp
Interview
Foi um processo bem demorado, onde tive que gravar vários videos, depois de um tempo foi marcada a entrevista em video, porém, quem entrevistou mal fez perguntas e explicou tudo de forma rapida, acredito que não demorou nem 10 minutos de entrevista.
Interview questions [1]
Question 1
Como você retorna um atendimento com um cliente insatisfeito?
I applied online. I interviewed at SupportYourApp (Athen, , Attika) in Jan 2026
Interview
The interview is conducted online with AI.
In the first phase, they ask you for some information about your qualifications to see if you are suitable (as a contractor). Then you answer questions in writing, and if you give satisfactory answers, you proceed to the next interview, which is a video with AI that asks you questions about yourself and your experience in customer service.
Interview questions [1]
Question 1
In my first interview, they asked me to write emails responding to customer requests.
In my second interview, they asked me to answer questions such as "A situation you handled that was difficult."