I applied through a recruiter. I interviewed at VFS Global in Sep 2021
Interview
You are called and invited to an in person interview at the office with the Manager. I also had an online interview with HR. The questions were simple. After the interview you were told that if successful a background check would be completed
Interview questions [1]
Question 1
Tell me a time when you has to deal with a difficult customer ?
Easy and smooth interview progress Asked few questions regarding customer services, handling complaints and issues Asked me to introduce myself and followed with some behavioural questions. And offered the position just few days later Police clearance check required and filled the plenty forms
Interview questions [1]
Question 1
Share the experience about the situation regarding customer complaints and how did you solve
I applied online. I interviewed at VFS Global (Srilanka) in Jan 2022
Interview
As I am currently working at vfs global srilanka as a officer Operation in the UK and Australia .
I went through a really professional interview where I managed to pass the interview and successfully complete and yet on going with my career in vfs srilanka.