I applied online. The process took 2 weeks. I interviewed at Waitrose (York, England) in Jul 2016
Interview
Applied online with my CV through the Waitrose website. I then took a situational judgement test where they gave you scenarios and you chose the reaction which best suited you. After passing this I got through to a face-to-face interview.
Interview questions [1]
Question 1
What is a project you have completed that you are proud of?
I applied online. The process took 3 weeks. I interviewed at Waitrose (London, England) in Jun 2018
Interview
Online assessments which include situational reasoning and why you would want to join JLP which took around 2 hours to complete.
Emailed around 1 week later inviting me to interview with no specific details other than time of interview.
Arrived and shown to staff room, then on to 1st part of interview which was conducted by a store manager and team manager. Very clinical and 1st part felt like a tick box exercise.
Behavioural style type interview with questions around experience.
Once completed no opportunity to ask questions and no further details on role.
2nd part was a panel observing 4 of us discussing and putting together an action plan on what we do in a situation where store was short handed, shelves empty and queues building up.
Finished with a Q & A on the task.
Advised those who had completed 1st part could leave now.
A couple points to note:
2 candidates were internal therefore I believe myself and the other party were there to make up the numbers.
No rapport or opportunity to ask questions at any stage.
For a business that prides itself on customer experience perhaps they should look at candidate experience.
I certainly didn't feel excited by the brand or opportunity after the interview and no wonder some of the reviews are about how poor the management culture is in Waitrose.
Email to say I hadn't been successful with no feedback offered.
Alright. Group problem solving to start with then dived into the interview. Normal interview not very hard with generic questions. Group problem solving and interview where in the same day.