Waitrose interview questions

I applied online first by answering questions like "why do you want to work here" and "what makes great customer service". Then I was sent the link to an online assessment where it gives you situations and you answer what you would do. A week or so later I was invited to an interview (as the store I was applying for hadn't been built yet it was held at a hotel nearby). First it was a 1-on-1 with a hiring manager where he asked 3/4 simple questions like "Tell me about yourself", then I went into a group interview with about 6 other people. We were given a situation (a customer was complaining about parking) and we had to work together to come up with a solution. I volunteered to be the scribe and made sure to speak up but not interrupt anyone else, I think this is important. Make sure you say something so they notice you! About 2 weeks later I was offered a job on the bakery counter

2 interviews. One with a management person, another the section manager which was the same thing really. I heard others had to go through a group interview process as well, for some reason I never had to do this. I found I was successful after about 1-2 weeks. It is done online now, but at the time I filled in a lengthly paper questionnaire thing I picked up from the branch It's my first job I've had at 16. I think they like to hire under 18s because they are on a lower wage so I guess that was in my favour.