Online quiz with various situations, assessing how you would perform in certain environments, and whether you fit with John Lewis & Partners and Waitrose & Partners brand values . .
Very straight forward 1-1 interview. Was very welcoming and put you at eas straight away. Straight forward questions as to why ypou would benefit the business. Found it a very good process
Interview questions [1]
Question 1
What do you think is good customer service Talk about a time you displayed good custo,er service Talk about a time something didnt go your way and what you did to solve this
I applied online. I interviewed at Waitrose (London, England) in Jun 2023
Interview
it was normal they first ask about your availability and about yourself then they ask 5 experience and role based questions such as what would you describe as good customer service