They usually hire people with lighter customer service experience or none at all. It’s only 1 interview, usually with the store manager. They’ll ask you basic retail questions. Always focus on how you’ll serve the customer and prioritize their needs.
I applied online. I interviewed at Walgreens (New York, NY) in Jul 2021
Interview
It was a very easy process. I applied online then scheduled an interview. They asked situational questions that were easy to answer. Only one round interview in person then they gave me the offer.
I applied online. The process took 1 week. I interviewed at Walgreens (Americus, GA) in Nov 2023
Interview
It wasn’t hard, it was basic questions. You gave a background talked about your work experience and answered how you handle different type of customers interactions. The interview was 30 minutes.