I applied online. The process took 2 weeks. I interviewed at Wells Fargo (Chesapeake, VA) in Sep 2015
Interview
Completed an online assessment, had a phone interview with the recruiter, interviewed with the store manager, was supposed to interview with the DM but he was out of the office so I was hired immediately. Overall the online assessment was pretty easy and asked basic banking/sales/customer service questions. In the interview with the recruiter, she mainly went over your resume and asked some basic tell me about a time questions.
Interview questions [1]
Question 1
Tell me about a time when you had to deal with a difficult customer.
I applied online. The process took 1+ week. I interviewed at Wells Fargo (New Brunswick, NJ) in May 2016
Interview
Building and managing lifelong customer relationships
Understanding customers’ financial needs and showing them how to get the greatest possible value from our products and services
Analyzing current customer relationships and proactively contacting customers with recommendations to help them achieve financial success
Developing and maintaining relationships with Wells Fargo partners to maximize sales opportunities
I applied online. I interviewed at Wells Fargo in May 2016
Interview
I applied online religiously every day for new postings and positions becoming available in my area. The application process was very straight forward ( create profile, upload resume, answer questionnaire). The website also saves your information so although you have to reapply for different listings, it is fairly simple and quick. I was alerted to take an assessment which was super easy and then was alerted to schedule an interview probably the next morning. I had a group interview with 6 candidates and, and even though I have my BS in business, none of us has had any banking experience. It was short, quick paperwork, each person has a chance to answer every question, and give an introduction. The HR gave an overview of position, etc and asked three questions. Got a call back Monday after I interviewed Thurs. Second interview with Branch Manager to follow.
Interview questions [1]
Question 1
Name a professional accomplishment, how did you feel?
Name a time you turned a negative customer experience into a positive one.
Name a time you made a sales to someone who did not see the incentives at first... or something like that.