One of the interview questions was, What does customer service mean to you?
Home Agent Interview Questions
323 home agent interview questions shared by candidates
Are you able to perform your job during stressful conversations?
When in your life that you had to make change and how did you deal with it?
Am I ok working from home without supervision and how well are my abilities of being accurate with my work and being detailed with my input information.
They ask if the applicant had any background in applied position such as sales experience as well as tech experience.
What port do you use to sync your phone to your computer
Describe a time you have dealt with an angry customer
There was a question about how I would handle an irate caller.
What is a time where you had a conflict with a co-worker and what did you do to solve it and what was the outcome?
What schedule do you prefer?
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