1st interview: What is a modem? How to clear cache? Name a time I had to deal with a difficult customer? Why do I want to work from home? Can you not miss any days for 3 months for training. (Grounds for termination if you miss a day due to in depth training) 2nd Interview: What makes you wanna go to work? What makes you not wanna go to work? Would you work a split shift? Would you work overtime? Followed byfew name a time when questions...
Describe a vacation you would take if you won the lottery .
What is something negative a friend or family member might say about you?
The floor manager was very casual and polite. He asked me around six questions in total. Here are a couple: 1) Describe a time when you had to interact with a difficult client. What was the situation, and how did you handle it? 2) Tell me about a time when you had to work closely with someone whose personality was very different from yours and how you made it work?
Have you ever worked from home before?
why do you want to work for this company
What is the difference between a modem and a router?
What is customer service to you?
if you haven't done so already they will ask you if you meet the technical requirements for the company which can be a little frustrating if you don't know what you have off the top of your head i.e. Ram, upload and download speeds of your ISP as well as current OS of your PC or Laptop.
How would you handle and angry customer trying to book a hotel room online that was having problems?
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