How do you see yourself?
Success Manager Interview Questions
31,422 success manager interview questions shared by candidates
Si je contactais votre ancien employeur, que dirait il à votre sujet ?
They asked specific questions about in how what I did in my previous role applies to the customer success role. They asked how I dealt with a difficult customer too.
What did i tell you in our phone call?? That this si a business meeting! How are you behaving in your business meetings? Where is your agenda? (In a high pitch that took me back to my school years as a 7 year old kid)
There were several questions. One thing the recruiter asked me was how I define good customer service.
From recruiter: - Tell me how you landed your last job - What was the hardest customer situation you faced? - Why Microsoft? - Why you? From managers: - Tell us a bit about yourself and what do you think you are going to do in this position at Microsoft. - Tell us about the biggest problem with your biggest customer. - What do you know about SAAS and other cloud services? - Tell us about when you were requested to learn something fast? How long did it take you? - If you get the job, what do you think is going to be your biggest challenge? - How were you measured as a Customer Success Manager? What were your KPIs? - What do you think you are going to do in the next 2-3 years? - Why Microsoft?/ Why you? - What cloud software do you know at Microsoft?
Preparing a Dynamics 365 case study for a customer
The People Ops Team has asked you to improve the process of hiring backend Web Developers to decrease the candidate journey time and increase the conversion rate.
Wie gehen Sie mit einem unzufriedenen Bestandskunden um?
Asked about my experience in customer success and situational based questions.
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