Technical Support Engineer Tier Ii Interview Questions

355 technical support engineer tier ii interview questions shared by candidates

The hardest thing was simply doing the computer tests before the interview. There is one to see how fast you can type. Then one to see how well you can listen to a customer on a call. There is one more that I cannot recall at the moment. But in the interview there were no really tough questions. Just a casual conversation, really.
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Tier II Technical Support

Interviewed at Convergys

2.9
Dec 29, 2013

The hardest thing was simply doing the computer tests before the interview. There is one to see how fast you can type. Then one to see how well you can listen to a customer on a call. There is one more that I cannot recall at the moment. But in the interview there were no really tough questions. Just a casual conversation, really.

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