Technical Support Engineer Tier Ii Interview Questions

355 technical support engineer tier ii interview questions shared by candidates

The most difficult questions were ones that pertained to technical services for the product that they are supporting. They wanted specific answers for what each service was, and what that service did. I didn't have a lot of experience with that information, but i knew enough to get in i guess.
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Tier II Tech Support

Interviewed at Volt Consulting Group

3.4
Oct 3, 2014

The most difficult questions were ones that pertained to technical services for the product that they are supporting. They wanted specific answers for what each service was, and what that service did. I didn't have a lot of experience with that information, but i knew enough to get in i guess.

Because I have more skills than the position required, the company recruiter was concerned about whether or not I would stay with the company long term. Evidently my answer was not satisfactory because I was not invited to interview further.
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Service Desk Tier I and II

Interviewed at Cochlear

3.5
Aug 19, 2014

Because I have more skills than the position required, the company recruiter was concerned about whether or not I would stay with the company long term. Evidently my answer was not satisfactory because I was not invited to interview further.

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