ASDA reviews

3.5

53% would recommend to a friend

(12,396 total reviews)

Lord Stuart Rose

45% approve of CEO

34% positive business outlook

ASDA has an employee rating of 3.5 out of 5 stars, based on 12,396 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ASDA employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

12K reviews
1.0
Aug 11, 2015
Recommend
CEO approval
Business Outlook

Pros

It's a job Good for students 10% discount (although items are somehow still cheaper elsewhere) Wage arrives like clockwork There is a step on program to work your way up the company

Cons

Horrible bosses Horrible conditions Horrible customers Horrible pay (worst of the supermarkets) Horrible everything Everyone trying to cover themselves. They don't care about you. Constantly getting put down for shifts and not being told about it (so they phone you and are like "hey, you're supposed to be in today", and if you don't show up it gets classed as an absence.

2.0
Mar 27, 2015
Recommend
CEO approval
Business Outlook

Pros

I used to love working at Asda and could see myself staying there for some time, but since the 2014 restructure, Asda really has gone down hill fast. Share save scheme is a good idea with a possible good return on your money. Benefits like the cycle to work scheme and discounts on days out, attractions, holidays, restaurants etc. Little bit of an yearly bonus but if you break the bonus down weekly doesn't really mean much as we are on such a poor wage anyway. Store discount card helps a little. Really great shop floor colleagues without these guys Asda would really fall to bits, Not sure if store management really value colleagues . . . Its only them that are keeping it going after last years restructure.

Cons

Lack of colleagues on day and night shifts, Too much stock that we don't need coming in from Asda depots despite stock issue and P.I. process, Too much work load for colleagues. Store itself is falling to bits and not fit for purpose, Store is too small for the growth of Home Shopping which has a knock effect to the rest of the store plus store was never built to take the stock levels and money it takes every week. Health and safety issues in store and tight budget to get things fixed, Closed staff canteen to save money. Relying on the few colleagues to do overtime to keep the store running and the shelves stocked, Customers becoming aggressive and more ignorant due to products not on shelves because of colleague shortages, There needs to be some basic rules in supermarkets to protect staff and stock in shops i.e. not eating as you walk around, Dumping fresh food, Shop lifting etc. I know they pay the wages but some people really do take the mick. More pressure on colleagues. If you don't cover holidays you are left with even more to do on your return from your holiday or day off. No colleagues to cover you as there is no one ( or nobody wants to work in frozen ) Not sure if some managers are up to being mangers, Some can't manage there way out of a wet paper bag. Some store management seem distant and aloof. So many fellow full time colleagues have left my store, People leave but are not replaced or replaced with part time inexperienced students. Also Asda doesn't like full time colleagues anymore . . . they cost too much ! Better pay structure, Asda as a store has so many diverse departments. Some departments have it easy while some departments have it hard in relation to the work they do with no difference in hourly rate and pay. I know retail is extremely tough at the moment with the supermarket price wars, But the management in Leeds live on another planet and seem intent on destroying Asda. The management restructure of 2014 made the better managers redundant and replaced them with less paid inexperienced section leaders and was supposed to put more colleagues back on the shop floor which has simply not happened. Some of the section leaders have stepped down in there roles in my store because of work pressures. There is simply to much work to do and not enough people. Maybe there is some kind of master plan to all the extreme cut backs Asda are making. All I have seen is customers shopping elsewhere because of empty shelves as a result of colleague cut backs which equals less money being taken at the checkout as products that customers want to buy are not stocked. So much fresh store waste being thrown away, Again being created by too much stock coming in and not enough colleagues to put the stock on the shelves . . . Its a real shame seeing good food being thrown away because of being out of date. I will never forget Christmas 2014 by the amount of waste being thrown away some of which never even made it onto the shop floor, Just crazy:-( I think Asda now is all about % and figures. As long as they balance the store books waste, wages overtime, consumables etc to what the store takes in sales every week nobody really care's:-( All smoke and mirrors and robbing Peter to pay Paul:-( and not about the customer. Met some great colleagues which I will miss, But have now left Asda and looking forward to the future away from retail.

2.0
Nov 28, 2014
Recommend
CEO approval
Business Outlook

Pros

The best part of my job is meeting new people, I've made some good friends and met some great customers.

Cons

I feel like a number and that's it. Never encouraged to do better. Management is as backstabbing as the colleagues and are useless when dealing with bullying, harassment, intimidation and discrimination. I've witnessed so many colleagues and managers do wrong but feel I can't say anything because they never helped me on passed occasions where I was subject to bullying. I've reported to head office before and they pay no attention. This negativity can not be said for all stores since I haven't worked in all of them but the store I work in has been through 2 GSM's and many managers and section leaders for me to think they're mostly all the same.

Viewing 58 - 60 of 12,396 Reviews

Glassdoor has 13,516 ASDA reviews submitted anonymously by ASDA employees. Read employee reviews and ratings on Glassdoor to decide if ASDA is right for you.