Is Adobe a good company to work for as a Customer Service Manager (CSM)?

Customer Service Manager (CSM) professionals working at Adobe have rated their employer with 4.8 out of 5 stars in 49 Glassdoor reviews. This is a higher than average score with the overall rating of Adobe employees being 4.1 out of 5 stars. Search open Customer Service Manager (CSM) Jobs at Adobe now and start preparing for your job interview by browsing frequently asked Customer Service Manager (CSM) interview questions at Adobe .

Does Adobe pay Customer Service Manager (CSM) employees well?

Customer Service Manager (CSM) professionals rate their compensation and benefits at Adobe with 4.8 out of 5 stars based on 49 anonymously submitted employee reviews. This is 15.7% better than the company average rating for salary and benefits. Find out more about Customer Service Manager (CSM) salaries at Adobe.

What are the top reviewed jobs at Adobe?

Software Engineer (626) , Computer Scientist (316) , Senior Software Engineer (226) , Account Executive (140) , Member Of Technical Staff (140) , Research Intern (135) , Customer Success Manager (123) , Product Manager (121) , Intern (116) , Technical Consultant (116) , Account Manager (107) , Technical Support Engineer (97) , Program Manager (95) , Manager (91) , Senior Computer Scientist (87)

What are the pros of working at Adobe according to real employee reviews?

"Good work/life balance (the lights would always turn off at HQ around 5:30!)" ((in 1296 reviews)); "perks are amazing and people are great" ((in 826 reviews)); "good work culture and WLB" ((in 500 reviews)); "Good Salary and growth." ((in 311 reviews)); "Good pay and stocks for total comp" ((in 297 reviews))

What are the cons of working at Adobe according to real employee reviews?

"Middle managements has too much power and if you get a bad manager then you are out of luck" ((in 264 reviews)); "Frequent layoffs and have to perform well to keep the job." ((in 90 reviews)); "No work from home :(" ((in 71 reviews)); "Less growth opportunities for certain roles" ((in 63 reviews)); "Every couple of months our middle to upper management tell us that the company needs to take some kind of new direction." ((in 59 reviews))

Skip to content Skip to footer

Notifications

Adobe

Adobe Customer Service Manager (CSM) reviews

4.8

99% would recommend to a friend

(49 total reviews)

Shantanu Narayen

99% approve of CEO

99% positive business outlook

Ratings by category

4.8

Diversity & inclusion

4.8

Compensation and benefits

4.6

Culture & values

4.4

Work/Life balance

4.4

Senior management

4.3

Career opportunities

Customer Service Manager (CSM) employees have rated Adobe with 4.8 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Customer Service Manager (CSM) professionals have an excellent working experience there. Adobe is rated 25% above average by Customer Service Manager (CSM) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

49 reviews

5.0

Dec 21, 2021

Best company I have ever worked for

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits, culture, management and products.

Cons

Can't think of any cons.

5.0

Sep 26, 2021

Great Company

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Great company to work for with even greater leadership

Cons

No cons what so ever!

5.0

Sep 24, 2021

Amazing company!!!

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Adobe is a socially conscious company who puts their employees and customers first. I’m proud to be a part of the organization.

Cons

Product needs to have a more documented and committed release schedule.

Viewing 31 - 33 of 49 Reviews

Top companies for "Compensation and Benefits" near you

ServiceTitan

3.9★Compensation & Benefits

Siemens Digital Industries Software

3.8★Compensation & Benefits

Digitain

4.0★Compensation & Benefits

Lightspeed

3.6★Compensation & Benefits

Jobs at Adobe

Head of Customer Success

Director of Customer Success, Business Professionals

Director of Customer Success, Creative Professionals

Senior Customer Success Manager

Manager, Global TA Operations – Americas Talent Coordination

Adobe reviews FAQs

Adobe reviews Adobe Customer Service Manager (CSM) reviews

Adobe

Adobe Customer Service Manager (CSM) reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Best company I have ever worked for

Great Company

Amazing company!!!

Top companies for "Compensation and Benefits" near you

Jobs at Adobe

Adobe reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Adobe reviews FAQs

Jobs at Adobe