Is Adobe a good company to work for as a Customer Service Manager (CSM)?

Customer Service Manager (CSM) professionals working at Adobe have rated their employer with 4.8 out of 5 stars in 49 Glassdoor reviews. This is a higher than average score with the overall rating of Adobe employees being 4.1 out of 5 stars. Search open Customer Service Manager (CSM) Jobs at Adobe now and start preparing for your job interview by browsing frequently asked Customer Service Manager (CSM) interview questions at Adobe .

Does Adobe pay Customer Service Manager (CSM) employees well?

Customer Service Manager (CSM) professionals rate their compensation and benefits at Adobe with 4.8 out of 5 stars based on 49 anonymously submitted employee reviews. This is 15.7% better than the company average rating for salary and benefits. Find out more about Customer Service Manager (CSM) salaries at Adobe.

What are the top reviewed jobs at Adobe?

Software Engineer (626) , Computer Scientist (316) , Senior Software Engineer (226) , Account Executive (140) , Member Of Technical Staff (140) , Research Intern (135) , Customer Success Manager (123) , Product Manager (121) , Intern (116) , Technical Consultant (116) , Account Manager (107) , Technical Support Engineer (97) , Program Manager (95) , Manager (91) , Senior Computer Scientist (87)

What are the pros of working at Adobe according to real employee reviews?

"Good work/life balance (the lights would always turn off at HQ around 5:30!)" ((in 1296 reviews)); "perks are amazing and people are great" ((in 826 reviews)); "good work culture and WLB" ((in 500 reviews)); "Good Salary and growth." ((in 311 reviews)); "Good pay and stocks for total comp" ((in 297 reviews))

What are the cons of working at Adobe according to real employee reviews?

"Middle managements has too much power and if you get a bad manager then you are out of luck" ((in 264 reviews)); "Frequent layoffs and have to perform well to keep the job." ((in 90 reviews)); "No work from home :(" ((in 71 reviews)); "Less growth opportunities for certain roles" ((in 63 reviews)); "Every couple of months our middle to upper management tell us that the company needs to take some kind of new direction." ((in 59 reviews))

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Adobe

Adobe Customer Service Manager (CSM) reviews

4.8

99% would recommend to a friend

(49 total reviews)

Shantanu Narayen

99% approve of CEO

99% positive business outlook

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Customer Service Manager (CSM) employees have rated Adobe with 4.8 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Customer Service Manager (CSM) professionals have an excellent working experience there. Adobe is rated 25% above average by Customer Service Manager (CSM) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

49 reviews

5.0

Sep 1, 2021

Good culture

Customer service manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Good work life balance and good culture

Cons

Low salary with low compensation

5.0

Jul 29, 2021

Best Place to work "Indeed"

Customer service manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Employee benefits, Leaves, loads of learnings, Incentives, Very much Employee centric, open culture, Clarity of Functions in a Well Defined Assignment

Cons

The focus for CSM group should be less on expansion/ growth and more on retentions and relations.

5.0

Jun 28, 2021

Cracking Company

Customer service manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Culture, Pay, Community networks are a life saver and great way to know the business.

Cons

Admin, Changing KPIs are frusrating. If you dont like change then give Adobe a miss.

Viewing 34 - 36 of 49 Reviews

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Adobe Customer Service Manager (CSM) reviews

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