Is Adobe a good company to work for as a Customer Service Manager (CSM)?

Customer Service Manager (CSM) professionals working at Adobe have rated their employer with 4.8 out of 5 stars in 49 Glassdoor reviews. This is a higher than average score with the overall rating of Adobe employees being 4.1 out of 5 stars. Search open Customer Service Manager (CSM) Jobs at Adobe now and start preparing for your job interview by browsing frequently asked Customer Service Manager (CSM) interview questions at Adobe .

Does Adobe pay Customer Service Manager (CSM) employees well?

Customer Service Manager (CSM) professionals rate their compensation and benefits at Adobe with 4.8 out of 5 stars based on 49 anonymously submitted employee reviews. This is 15.7% better than the company average rating for salary and benefits. Find out more about Customer Service Manager (CSM) salaries at Adobe.

What are the top reviewed jobs at Adobe?

Software Engineer (626) , Computer Scientist (315) , Senior Software Engineer (226) , Account Executive (140) , Member Of Technical Staff (140) , Research Intern (135) , Customer Success Manager (123) , Product Manager (121) , Intern (116) , Technical Consultant (116) , Account Manager (107) , Technical Support Engineer (97) , Program Manager (95) , Manager (91) , Senior Computer Scientist (87)

What are the pros of working at Adobe according to real employee reviews?

"Good work/life balance (the lights would always turn off at HQ around 5:30!)" ((in 1281 reviews)); "perks are amazing and people are great" ((in 820 reviews)); "good work culture and WLB" ((in 501 reviews)); "Good Salary and growth." ((in 322 reviews)); "Good pay and benefit s" ((in 303 reviews))

What are the cons of working at Adobe according to real employee reviews?

"Middle managements has too much power and if you get a bad manager then you are out of luck" ((in 258 reviews)); "Frequent layoffs and have to perform well to keep the job." ((in 93 reviews)); "No work from home :(" ((in 72 reviews)); "Less Growth Opportunity here at Adobe" ((in 66 reviews)); "Every couple of months our middle to upper management tell us that the company needs to take some kind of new direction." ((in 58 reviews))

Skip to content Skip to footer

Notifications

Adobe

Adobe Customer Service Manager (CSM) reviews

4.8

99% would recommend to a friend

(49 total reviews)

Shantanu Narayen

99% approve of CEO

99% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (49 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Customer Service Manager (CSM) employees have rated Adobe with 4.8 out of 5 stars, based on 49 company reviews on Glassdoor. This indicates that most Customer Service Manager (CSM) professionals have an excellent working experience there. Adobe is rated 25% above average by Customer Service Manager (CSM) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

49 reviews

2.0

Feb 6, 2024

Toxic Culture

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

No Pros in this company

Cons

Toxic culture, extreme Micro Management, Unrealistic expectations,

4.0

Jan 16, 2024

Good, not great

Csm

Recommend

CEO approval

Business Outlook

Pros

Awesome place to work as far as benefits

Cons

Organizationally a bit of a mess, a lot of change

5.0

Nov 2, 2023

Great place to work

Customer success manager (csm)

Recommend

CEO approval

Business Outlook

Pros

Lot of opportunities to switch to various teams Internal job postings available very often Great work culture

Cons

Nothing I can think of

Viewing 16 - 18 of 49 Reviews

Top companies for "Compensation and Benefits" near you

ServiceTitan

3.9★Compensation & Benefits

Siemens Digital Industries Software

3.8★Compensation & Benefits

Digitain

4.0★Compensation & Benefits

Lightspeed

3.6★Compensation & Benefits

Jobs at Adobe

Head of Customer Success

Director of Customer Success, Business Professionals

Director of Customer Success, Creative Professionals

Senior Customer Success Manager

Manager, Subscription & Custom Services Sales Specialists

Adobe reviews FAQs

Adobe reviews Adobe Customer Service Manager (CSM) reviews

Adobe

Adobe Customer Service Manager (CSM) reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Toxic Culture

Good, not great

Great place to work

Top companies for "Compensation and Benefits" near you

Jobs at Adobe

Adobe reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Adobe reviews FAQs

Company ratings over time

Jobs at Adobe