Amazon Customer Service Associate reviews

3.8

69% would recommend to a friend

(1,813 total reviews)
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Andrew Jassy

68% approve of CEO

55% positive business outlook

Customer Service Associate employees have rated Amazon with 3.8 out of 5 stars, based on 1,813 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
5.0
Jan 16, 2016
Recommend
CEO approval
Business Outlook

Pros

The people working at Amazon are amazing, for a work a home position it is a very welcoming very accepting environment to be in. Great internal support with plenty of opportunists to move up.

Cons

Employee discount is only 10% and only on things that are sold by Amazon. Discounts cuts off after you have saved $100 each year.

4.0
Jan 16, 2016

Great!

Recommend
CEO approval
Business Outlook

Pros

The service is very good. Customer service is always helpful. I really like using this company and recommend it for those looking to use it.

Cons

Sometimes the stores are hit and miss with certain products or just the stores themselves. It's pretty annoying when you don't get the right product.

Viewing 1735 - 1737 of 1,813 Reviews

Glassdoor has 251,364 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.