Amazon Customer Service Associate reviews

3.8

69% would recommend to a friend

(1,813 total reviews)
avatar

Andrew Jassy

68% approve of CEO

55% positive business outlook

Customer Service Associate employees have rated Amazon with 3.8 out of 5 stars, based on 1,813 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

2K reviews
2.0
May 21, 2015
Recommend
CEO approval
Business Outlook

Pros

Great pay, gives you more fields of experience, room to advance

Cons

Not much communicating allowed on docks, when you need someone to help lift something you can never find anyone

5.0
May 11, 2015
Recommend
CEO approval
Business Outlook

Pros

The management is understanding. You get to share you opinion and voice out and the bes thing is they consider them. Lot of encouragement and positive atmosphere. Good food and friendly people. They take care of each and ebery employee equally.

Cons

None for now. Everything is good there. All you need is to take some pressure in peaks but it is quite managable with the kind of encouragement they give.

Viewing 1762 - 1764 of 1,813 Reviews

Glassdoor has 251,298 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.